ISO 22361 · Manager
PECB Certified Lead Crisis Manager
Develop the competence to plan, establish, maintain, review and improve an organisation's crisis management capability in line with ISO 22361 and recognised best practice.
- Self-Paced
Crisis management is not business continuity
A continuity plan tells you how to keep operating. Crisis management is about the decisions made under pressure, with incomplete information, often in public view: a distinct skill set that ISO 22361 formalises for the first time as a standalone standard.
Practical, scenario-based training
The course leans on scenario-based exercises rather than theory alone, building the judgement needed to lead a response team through an unfolding situation and communicate clearly while it is still unresolved.
What you will learn
- Explain crisis management concepts and their relationship to ISO 22361
- Plan, establish and maintain an organisation's crisis management capability
- Coordinate a crisis response using scenario-based decision-making
- Review and improve crisis management capability after an event or exercise
Course content
1. Crisis management fundamentals
Concepts, principles and the scope of ISO 22361 crisis management.
2. Building the capability
Establishing structures, roles and plans for crisis response.
3. Scenario-based response
Practical exercises in decision-making under pressure and incomplete information.
4. Review and improvement
Post-crisis review, exercising, and maintaining capability over time.
Exam and certification
Written exam delivered online through PECB Exams.
Your fee includes your first exam attempt and one free retake within 12 months. After passing, you can apply for the relevant PECB credential.
