PECB Certified Lead Operational Resilience Manager · Manager
PECB Certified Lead Operational Resilience Manager
Master the skills to drive operational resilience within an organisation, conducting business impact analyses and risk assessments to prepare for, respond to and learn from disruption.
- Self-Paced

Disruption as the starting assumption
This course is built around the assumption that disruption to business operations is inevitable: cyber incidents, natural disasters, regulatory shifts and geopolitical tension all in play at once. The skill being taught is preparing for that reality rather than trying to prevent every possible cause.
Where it sits alongside business continuity
Operational resilience takes a service-centred view (what must keep working, regardless of cause), which complements rather than replaces a continuity or disaster recovery plan. Many organisations run this alongside their existing ISO 22301 programme.
What you will learn
- Define an operational resilience strategy for an organisation
- Conduct business impact analyses and risk assessments for critical services
- Implement operational control measures to prepare for and respond to disruption
- Coordinate a response to a disruption and learn from it afterward
- Report on operational resilience posture to executives and stakeholders
Course content
1. Operational resilience fundamentals
Why disruption is treated as inevitable, and how resilience differs from continuity.
2. Business impact analysis and risk assessment
Identifying critical business services and the risks that threaten them.
3. Control design
Operational controls to prepare for, withstand and recover from disruption.
4. Response and learning
Coordinating a response and embedding lessons learned into the strategy.
Exam and certification
Written exam delivered online through PECB Exams.
Your fee includes your first exam attempt and one free retake within 12 months. After passing, you can apply for the relevant PECB credential.


