ISO 9001 Lead Implementer: Quality Management System

What makes Lead Implementer training different

Foundation-level training explains what ISO 9001 says. Lead Implementer training teaches you to build the thing. You work through scoping decisions, process design and the documentation a certification body will actually ask to see.

By the end you should be able to walk into an organisation with no formal quality system and lead it to a certification-ready state.

Planning a team through this

If you are enrolling several people who need different depths of knowledge, some leading the implementation and others just contributing to it, talk to us about structuring a programme rather than putting everyone through the same course.

What you will learn

• Understand the concepts, methods and techniques for implementing and managing a QMS based on ISO 9001
• Interpret and implement the requirements of ISO 9001 in the context of your organisation
• Plan a QMS implementation, including scope, context and process design
• Apply the process approach and risk-based thinking in practice
• Monitor, measure and continually improve a QMS
• Prepare an organisation for a QMS certification audit

Course content

1. 1. Fundamentals of quality management

   Concepts, principles and the standards landscape underpinning a QMS.

2. 2. Initiating the QMS

   Organisational context, scope, leadership commitment and the quality policy.

3. 3. Planning and support

   Risk-based thinking, objectives, resources and competence.

4. 4. Operation

   Process design, control of outputs, and management of nonconformity.

5. 5. Performance evaluation and improvement

   Monitoring, internal audit, management review and continual improvement.

6. 6. Preparing for certification

   Evaluating documentation and capability, and preparing for the certification audit.

Exam and certification

Open-book written exam delivered online through PECB Exams. Duration: 3 hours.

Your fee includes your first exam attempt and one free retake within 12 months. After passing, you can apply for the relevant PECB credential.